At Belo Imperfeito, we want you to love your purchase. If for any reason your ring doesn’t fit or meet your expectations, we’re here to help!
You may return your item within 30 days of receiving your order. To be eligible for a return, the piece must be in its original condition, unused, and with all packaging intact.
If you need a different size or want to exchange your piece for another, please contact us within 30 days of delivery. We will guide you through the exchange process.
Visit our Returns & Exchanges page on the website.
Fill out the return/exchange form or contact our customer support via WhatsApp or email.
Follow the instructions provided for shipping the item back to us.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Custom or personalized items are not eligible for return or exchange unless defective.
Once we receive and inspect your returned item, we will process your refund or send your exchange promptly.
